If you are troubleshooting some SharePoint Environment, a good tip is start a new SharePoint Log to facilitate the error captures.
To start a new SharePoint Log follow these steps:
1) Open the SharePoint 2013 Management Shell as Administrator;
2) Type the command ant press Enter:
New-SPLogFile
3) Navigate to the drive/folder of the SharePoint log files. To check where the log files are, Open the “Central Administration”, click on “Monitoring” menu, click on “Configure diagnostic logging” menu:
4) Scroll down until “Trace log” and select the “Path” and click “Ok”:
5) Open Windows Explorer and navigate until the “Path” that you got previously. In Windows Explorer window, click on the “Date modified” column to set up descending order;
6) Open the last log file and good troubleshooting :-)
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